Effective Date: 31 May 2026
Welcome to Tuame, a service product by Nsroma Solutions.
By accessing or using Tuame, including through WhatsApp, our website, APIs, and related services, you agree to be bound by these Terms of Service.
If you do not agree to these Terms, you must not use the Service.
Tuame is a debt management and payment facilitation platform that enables businesses to:
Tuame is a software platform only and is not a financial institution, debt collection agency, lender, legal advisor, or payment processor.
You must be at least 18 years old and legally capable of entering into binding agreements to use Tuame.
By using the Service, you represent that you meet these requirements.
You agree to:
You are solely responsible for all activities conducted through your account.
Business owners are solely responsible for:
Tuame does not independently verify the accuracy or legality of information submitted by users.
Tuame may facilitate payment collection through third-party providers.
All payment processing is performed by third-party providers such as Paystack and other approved partners.
Tuame is not responsible for:
Certain features of Tuame may require an active subscription.
Subscription fees, billing periods, available plans, and pricing may change from time to time.
Failure to maintain an active subscription may result in limited access to premium features.
Tuame may send reminder messages on behalf of businesses.
Users are responsible for ensuring:
Tuame reserves the right to suspend accounts that abuse messaging functionality.
Tuame provides tools to assist businesses in tracking debts and sending reminders.
Tuame does not guarantee:
Businesses remain solely responsible for managing their customer relationships.
You may not use Tuame to:
Violation of this section may result in immediate suspension or termination.
All rights, title, and interest in Tuame, including software, branding, logos, designs, documentation, and content, remain the exclusive property of Nsroma Solutions.
No ownership rights are transferred to users through use of the Service.
We strive to provide reliable service but do not guarantee uninterrupted availability.
We reserve the right to modify, suspend, or discontinue any portion of the Service at any time.
To the maximum extent permitted by law, Nsroma Solutions and Tuame shall not be liable for:
Your use of the Service is at your own risk.
You agree to indemnify and hold harmless Nsroma Solutions, Tuame, its officers, employees, and affiliates from claims, damages, liabilities, costs, and expenses arising from:
We reserve the right to suspend or terminate access to Tuame at any time if:
Termination does not relieve users of obligations incurred before termination.
Your use of Tuame is also governed by our Privacy Policy.
Users should review the Privacy Policy carefully before using the Service.
We may update these Terms from time to time.
Updated versions become effective upon publication.
Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Ghana.
For questions regarding these Terms, please contact:
Nsroma Solutions
Email:
support@tuameapp.com
Website:
https://tuameapp.com
These Terms constitute the entire agreement between you and Tuame regarding the use of the Service and supersede any prior agreements or understandings.